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Eurofins Genomics Privacy Policy

This website is provided by Eurofins Genomics India Pvt.Ltd. Based on this privacy policy, we explain when and why we use personal data. 

Please note that we adapt our privacy policy to our services taking into consideration any amendments of laws from time to time. 

Please follow the link on the website and read this privacy policy from time to time in order to understand such changes.

This privacy policy shall only apply to the website www.eurofinsgenomics.co.in of Eurofins Genomics India. It does not apply to any linked websites.

Please make sure you read the entire privacy policy before you use our website or transmit personal data via our website.

Use and processing of personal data

Personal data include information about your person such as your name, company or email address. Basically, you can visit our website without entering any of your personal data. We do not require any of your data if you merely visit our website.

If you wish to use certain services we offer, e.g. if you request information, you can choose to enter personal or business data (email addresses, names, addresses). You expressly agree that you provide these data on a voluntary basis. In addition, we definitely need your data for shipment or for the provision of news and information to the extent you requested that. Please inform us if you do not wish to receive certain information at a later time.

This means we need your personal data if you make enquiries or requests or wish to use our service. Eurofins Genomics India shall therefore use such data for the following purposes exclusively:

  • answering your requests;
  • providing you with information material;
  • if you use the contractual services offered by Eurofins Genomics India;
  • in order to effect solvency and creditworthiness checks during the customer relationship to the extent admissible, including disclosure of your data to other group mail order and service companies to the extent admissible;
  • for invoicing purposes; or
  • as you agreed.

In the course of the individual forms of contact, you will be informed of the information you are required to provide and of the information you do not need to state.

To the extent admissible and expedient, we shall complement the data with information from other sources in order to improve our offer and to address you more appropriately. At the same time, we are able to determine your preferences and thus adapt the website and services to your specific requirements.

We shall store your data only for the periods required.

By the way, we shall use information that can be collected by means other than online transmission as well, for marketing and market and opinion research purposes to the extent permitted by law.

We effect all data processing procedures, such as collection, processing and use, in compliance with statutory provisions. If we disclose your data to service providers for the purposes of fulfilling our obligations with regard to our legal relationship (contracted data processing), such service providers shall not be deemed to be third parties and shall be contractually bound by the Indian data protection laws as well as by this privacy policy. Our web server is operated by our contracted data processor in India.

Your data shall not be disclosed to third parties unless you gave your consent or unless such disclosure is necessary in order to render our services.


You shall be entitled to revoke any consent given, at any time, effective for the future. In such case, however, the services to be provided in connection with which such consent given cannot be provided any more.

You are entitled to object to the admissible use of your data for marketing, market and opinion research purposes. Please inform us thereof in writing or send an email to bdegi@eurofins.com. Upon receipt of your letter or email, your address shall be added to a purge list. Such procedure is admissible in accordance with the German Federal Data Protection Act.

Right to demand information

Upon written request, we shall inform you of your personal data we stored (such as your name, address, telephone number, email address, etc.).

Automatically collected non-personal data; cookies

If you visit a website, data will be stored automatically and an indirect relation between such data and your person cannot always be excluded. Such data are also typically generated during the access to the website of third-party providers. Such information includes but is not limited to information on the browser used, on the websites you visited, the duration of your visit and your IP address. To the extent such an indirect relation to your person might be established, we shall delete the relevant information by the end of the following year. Otherwise, your data shall be used anonymously in order to further improve the website in accordance with the users' requirements and/or in order to guarantee the website’s security and stability.

The websites belonging to the domain name www.eurofinsgenomics.co.in uses cookies. JavaScript is used for the presentation of the website. If you do not wish to enable those tools / active contents for security reasons, please deactivate the relevant settings in your browser. However, in this case, certain functions might be restricted (e.g. navigation).

We use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called cookies. Cookies are text files which are stored on your computer and enable us to analyse how you use our website. The data about your visits on this website, including your IP address, generated by such cookie shall be transmitted to and stored on one of Google's servers in the USA in shortened form. Such shortened form excludes the possibility of establishing a direct relation to the person via the IP address.

Google will use the shortened IP address and cookies in the name of the operator of this present website in order to analyse how you use the website, to prepare reports on the website activities and to render other services to the operator of the website in connection with the use of the website and of the internet. Google might also transmit such data to third parties to the extent this is stipulated by law or if such third parties process such data for Google. In no event will Google connect your IP address with any other of Google's data. We use the function "_anonymizeIp()", in order to make sure that IP addresses are only processed in the shortened form.

You can prevent the storage of the cookies by changing the relevant settings of your browser software. In addition, you can prevent the pseudonymized collection of your personal data in relation to your use of the website as generated by the cookie (incl. your shortened IP address) by Google as well as the processing of such data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Person under 18 years

If you have not yet reached the age of 18, you shall only use this website with your legal representative’s consent.


We make all efforts to take all necessary technical and organisational security measures in order to protect your data against loss, misuse and unauthorised access, unauthorised disclosure or manipulation. Currently, there is no full protection without encryption, in particular in relation to internet transmissions. Should you wish to contact us via email, please note that the confidentiality of the transmitted information cannot be fully guaranteed in connection with this method of communication. The contact forms also use an email system for the transmission of your request. Thus, we recommnend that you send confidential information via post exclusively.

Contact: information, questions, solutions, deletion

Should you have any questions or should you wish to obtain the information you are legally entitled to receive, please direct your enquiry to:

Eurofins Genomics India Pvt. Ltd.

#540/1, Doddanakundi Industrial Area 2,

Hoodi, Whitefield, Bengaluru-560048

Karnataka, India.

For any data protection questions you can also contact us by email: bdegi@eurofins.com.

Please use this email for the initial contact and do not send unencrypted confidential information!

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